You can contact us at helpdesk@c3a.org.sg.

If you would like all the data in your account to be reset and erased, write in and contact us at helpdesk@c3a.org.sg.

If you are able to log in to your account, change the password immediately. 

If you are unable to log in to your account, you can change the password via the forget password page here.
 

You will need to provide either your username or email address that you have used to sign up for an account via the forget password page here. 

Tips on keeping account secure,

1. Do not share login information
2. Change passwords regularly
3. Use strong passwords
4. Beware of phishing sites, always check that the URL is correct and secured with https

Please refer to the privacy policy here.

Self-assessment is a short series of questions with the goal to help you find out your interests and focus well on your learning adventure. Take the self-assessment by clicking here.

You can find the course/activity/volunteering programme added to calendar at Profile > My Upcoming Schedule.

You can find the bookmarked course/article/activity/volunteering programme at Profile > My Bookmarks.

NSA sends out notifications on latest course(s), updated course(s) with new course run(s) and approaching activities. You will only receive the notifications based on the following conditions:

1. Signed up for an NSA account; 
2. You have bookmarked the course(s)/activities; AND
3. You have updated the notification settings to “ON” in the Notification Settings page. 

Do note that the default notification settings is set to “OFF” for all types of notification. 

There are four types of notifications, 

1. Browser notifications: After you have signed up and logged in to your account via the website on desktop/laptop for the first time (or after clearing browser cache/cookies), you will be asked if you want to stay up to date on the latest courses and updates via browser notification. 
   
   By allowing browser push notifications, you will receive notifications via your desktop/laptop notifications pane. 
   
   To turn off browser push notifications, follow the instructions provided by the browser,
   • Google chrome, click here
   • Mozilla Firefox, click here
   • Microsoft Edge, click here 
   • Safari, click here
      
2. Email notifications: For email notifications, you can turn on/off notifications by toggling the switches at Profile > My Notification Settings.
   
   If you have subscribed to the e-newsletter and wish to unsubscribe, you can click on "Unsubscribe from this list" at the bottom of the e-newsletter, or contact us at helpdesk@c3a.org.sg with your email address subscribed to the e-newsletter.
    
3. SMS notifications: If you have provided your mobile number during the account sign up, you can turn on/off the SMS notifications by toggling the switches at Profile > My Notification Settings.
    
4. Push notifications (mobile app): If you have downloaded the mobile app and have logged into your account, you can turn on/off the push notifications by toggling the switches at Profile > My Notification Settings.